Stay Safe from Scams. If someone contacts you unexpectedly claiming there’s a problem—any problem—be cautious. Scammers often try to create a sense of urgency to trick you into giving up personal information. Don’t respond, don’t click on links, and don’t engage. Just hang up or delete the message. Rocky Mountain Credit Union (RMCU) will never contact you asking for sensitive information, such as: Social Security Number Credit or Debit Card Numbers Security Code (CVV) or PIN Address or Date of Birth Online Banking Username or Password Verification Codes. Do not share your information if you receive suspicious calls, texts, emails, or messages. Instead, contact RMCU directly at 800-624-2341 to verify the communication. Your security is our priority.