RMCU 2022 Web Graphics FA Qs

Frequently Asked Questions

292077618

Hours may vary - visit contact us for current hours.

If your credit card is lost or stolen you can report it by calling numbers below:

Lost/Stolen Cards: 833.277.9333
After Hours:
800.624.2341

We do not accept physical foreign currency (coin/paper “cash”). We can take checks/money orders in foreign currency including Canadian. There is a service charge to process. Processing time can take as much as 2 weeks in some cases longer. Funds are credited at the end of processing.

Yes in every branch, free for members to use.

Yes, in every branch which is a free service for members.

Yes. Rocky Mountain Credit Union has seen a significant increase in fraudulent transactions for our members using these ride-sharing apps. To help keep our members' information safe, we will be restricting these types of transactions.

If you plan to travel and use these apps, or if you use the apps while at home in Montana please let us know ahead of time. Similar to a travel notice on your credit or debit card, we can authorize these transactions if we know in advance. Please contact the credit union directly to place these notices on your account.

If you do notice a fraudulent transaction, here are some helpful links.
Fraudulent Charge on Lyft
Fraudulent Charge on Uber

For more information please contact us at 406.586.1505 or send us a secure message.

Yes. Are you traveling outside of Montana, give us a call to place a travel notice on your card? Just give us a call or send us an email to add a travel notice to your account so that you may use your debit card while you’re traveling. If you’re not traveling please contact us so that we may look into your account and see what the specific issue may be.

For more information contact us

Please note that you can still use your debit card with your PIN outside of the states listed above even if you haven't notified us.